Billing Agent for Clinics & Studios

Reconcile every pound. Automate every claim. Delight every patient.

Motics Billing Agent unifies ClassPass, Treatwell, in-clinic payments, and insurer remittances into a single command centre. Built to exceed Effra's capabilities with proactive variance alerts and insurance automation baked in.

Financial performance metrics

Collections Rate

vs last 30 days

96.4%

2.1%

Open Variance

Variance reduced week-on-week

£3.4k

0.8%

Claim Approval

Approved on first submission

87%

1.4%

Days Sales Outstanding

Target: < 14 days

11.2

3.1%

Connected payment channels

ClassPass

Marketplace · MARKETPLACE

Live

Fully automated reconciliation

Settlement: 7 daysAutomation: fully automated

Treatwell

Marketplace · MARKETPLACE

Live

Automation with manual review checkpoints

Settlement: 5 daysAutomation: semi automated

Phone Bookings

Direct · DIRECT

In progress

Manual import with roadmap to automate

Settlement: 0 daysAutomation: manual

Card Machine

In-person · POS

Live

Automation with manual review checkpoints

Settlement: 2 daysAutomation: semi automated

Private Insurers

Insurance · INSURANCE

In progress

Automation with manual review checkpoints

Settlement: 21 daysAutomation: semi automated

Insurance claim automation

Insurer-ready packs, SLA monitoring, and recommended next actions ensure every claim is resolved without manual chasing.

CLM-8721

Amelia Richards · Bupa UK

Treatment on 01/06/2024 · Value £540.00

Submitted
SLA status: On trackAwait remittance advice (due in 5 days)

CLM-8722

Noah Patel · AXA Health

Treatment on 28/05/2024 · Value £420.00

Awaiting Info
SLA status: Breached – escalateUpload physiotherapy notes requested on 12 Jun

CLM-8723

Charlotte Evans · Vitality

Treatment on 20/05/2024 · Value £360.00

In Review
SLA status: On trackChase assessor if no update by 17 Jun

CLM-8724

Leo Whitman · Bupa UK

Treatment on 18/05/2024 · Value £285.00

Approved
SLA status: On trackAllocate remittance to invoice #INV-4316

Reconciliation control centre

Monitor expected versus received income across every payment surface. Variances are automatically triaged with recommended follow-up actions.

ClinicChannelExpectedReceivedVarianceLast payoutStatus
Harbour WellnessClassPass£14,250.00£14,120.00-£130.0012 JunVariance
Canary Row PhysioTreatwell£6,800.00£6,800.00£0.0011 JunBalanced
Battersea Performance LabCard Machine£9,100.00£9,035.00-£65.0013 JunVariance
Thames Pilates CollectivePhone Bookings£2,700.00£0.00-£2,700.0030 MayAwaiting settlement

Automation playbook

Systematised tasks that keep reconciliation and insurance submission on autopilot.

Bulk import ClassPass remittances

Nightly Cloud Task pulls settlement CSV and auto-matches to attendance logs.

Owner: Finance Automation

Complete
Due in 0 days

Map Treatwell fees to services

Rule engine reconciles commissions, highlighting rate deviations above 2%.

Owner: Revenue Ops

In flight
Due in 2 days

Insurance pack generation

Auto-collates SOAP notes, consent forms, and invoices before claim submission.

Owner: Clinical Admin

Scheduled
Due in 1 days

Effra parity & differentiation

Every Effra feature is accounted for while extending automation, analytics, and insurer workflows beyond competitor benchmarks.

Unified payout tracking

Match Effra's multi-platform payout tracker with bank reconciliation exports.

Matched

Variance alerts

Go beyond Effra by flagging SLA breaches and recommended actions in real-time.

Enhanced

Insurance automation

Automated claim pack creation and SLA monitoring surpass competitor coverage.

Enhanced

Open API

Public APIs for custom clinic workflows will launch with our beta programme.

In roadmap

End-to-end billing intelligence

Clinics gain Effra parity out of the box—multi-platform payouts, consolidated ledgers, and compliance-ready exports—while surpassing competitors with automation of insurer submissions, SLA tracking, and prescriptive revenue insights.

  • Autonomous ingestion from ClassPass, Treatwell, phone bookings, and card machines
  • Automated insurance packs with evidence capture, submission, and escalation paths
  • Variance intelligence with recommended actions and owner assignment
  • Executive dashboard surfacing cash flow, DSO, and approval KPIs in real time